How do I return an item?
Returning Your Purchase
We accept returns on un-used items within 14 days of your purchase for refund or store credit. If sizing up or down, we will ship a new vest upon receipt of the original.
If upon return, the garment shows obvious signs of being worn, misused and utilized, we cannot apply a refund.
Return postage is the responsibility of the customer, except when the garment is defective and is being returned within 30 days of purchase. Speak to our Customer Care Representative for assistance regarding this.
Please contact customer service at
CustomerCare@SHONGear.com with questions or for more information in regards to returning an item. We will be in touch promptly.
If you wish to reach me directly, please email me at Jonni@SHONGear.com